Last updated: April 25, 2024
SCCG Management collaborates with Comm100 to revolutionize player engagement and support in gaming. Comm100’s AI-driven omnichannel platform offers personalized communication, enhancing acquisition and retention. By integrating this technology, gaming operators can provide efficient support and streamline communication across channels, ensuring exceptional player experiences. This partnership underscores SCCG’s commitment to innovation and growth in the gaming industry.
SCCG Management has revealed a strategic alliance—as the name implies—with Comm100, a provider of AI-based, multi-channel communication software solutions. The goal of this partnership is to improve players’ responsiveness and aid customers in gaming by applying targeted and effective communication.
Comm100’s AI-driven omnichannel platform brings 24/7 customized engagement across different communication channels, providing a potential solution for a still unsolved problem of increasing acquisition, engagement, and retention in the gaming business across the globe. Comm100 is a company that brings together essential communication media such as emailing, calling, and website chatting all in one agent commune and provides operators to deliver these to gamers.
The SCCG lumbers AI-powered chatbot and responsible gaming options will be offered after extensive distribution through the Comm100 platform. Such tie-ups will give gaming operators innovative technologies that will make queue management faster, FAQs to be automatically answered, and messaging facilities on different channels with two-way ability.
Steven Crystal, the head of SCCG Management, made it known that since SCCG Management is jointly working with a well-known firm, namely Comm100, to develop AI customer support and engagement solutions, the operators would simultaneously have access to the latest technologies on a global basis. This cooperation is one of the key factors that helps operators provide excellent game experiences to the players and remain profitable.
Such an alliance extends on the prior partnership of SCCG Management team members in the gaming sphere. There was just one more big event: BlueBat Games and the company reached a new agreement to distribute Greentube Pro, an independent white-label social casino platform, across North America.
In addition, joining forces with the gaming operator payment solution provider Numb3rs is what SCCG Management is planning to do by inviting the latter to the game together by introducing Numb3rs’ payment processing technology into the gaming market.
Susan is a verified gambling support specialist who has helped thousands of problem gamblers get back on their feet through therapy and financial counseling. She’s also worked as a cage manager in four Las Vegas casinos and spent two years in Macau in her 30s, where she became extremely savvy at Sic Bo and other Asian table games. Her knowledge and expertise have and continue to play a priceless part in how we structure our content, particularly when it comes to game guides and casino reviews.
